Free Expedited Shipping On All Orders Over $150

FAQs

I am not sure what size to order. How can I find this information?

Our size guide is located on each product page next to the drop-down menu to select your size for the garment. If you still have specific questions about a fit of an item or measurement guidelines, please email us at info@mariapaulina.com

How do I track the status of my order?
Once shipped, you will receive an email with shipping details and a tracking number. You may follow the link in the email to check the estimated arrival of your order. Please contact info@mariapaulina.com if for some reason you have not received your shipment confirmation.

How long will it take to receive my order?
All garments are made to order and ship within 10-20 business days. We currently offer standard shipping - Delivery within 5-7 business days from the actual shipment date. If you need faster shipping please contact us and will expedite your order for a small up-charge. 

When will I be charged for my order?
All orders are charged at time of purchase.

How can I make a change to an already placed order? 
If you need to make a change to your order, please contact info@mariapaulina.com as soon as possible. Once we beginning making your order (which is usually within 1 day), we will be unable to make any changes. 

What methods of payment do you accept?
Visa, MasterCard, American Express, Discover & Apple Pay. We also accept Paypal as a payment method.

Can I return or exchange my purchase if I don't like it?
Yes. For more information, see our Returns & Exchanges policy. Please note that returns of items that show signs of damage or routine wear will not be accepted.